Use your PC to Master Japanese and Chinese
Here to Help
If you need assistance, please contact us at
Apropos Customer Service(F-1).
We will be happy to listen to or read your bug reports, comments, and
complaints. Additionally, we may be able to help you customize software, or
solve your problems, whatever they may be. Apropos is a research and
development company, not just a marketing organization. We will try our best to
Apropos Customer Service
The best way to get us is by voice telephone. E-mail is second best, but mail
and fax require the extra time of preparing a written response (several weeks
to years). The absolute worst way is via registered mail, which takes
several extra weeks. Twenty-four hour telephone service (via answering machine)
is provided by:
8 Belknap Street
Arlington, MA 02174
617-641-0342 Bulletin Board(D-1)/Fax
Call when you have a few minutes to work on your computer. Because many calls
are handled by the voice mail system, be prepared to leave a list of telephone
numbers where you can be reached during the day, or a specific time to call at
If have access to the internet, periodically visit our web site at http://www.aproposinc.com/.
Navigate to the Customer Service page. From there, you can access customer service and obtain licenses, accessories,
program updates, User's Group(D-8) information and files for downloading,
and links to other interesting sites. Our ftp site is ftp.aproposinc.com: change directory to pub/users/apropos You can upload (zipped)
example files to the uploads directory, but send e-mail to Apropos Customer Service to let us know,
otherwise your upload will be deleted automatically.
Try the BBS
If you have a modem and a communications program, you will be able to access
the User's Group(D-8)
for some of the same services as is found on the web.
If you want to return any material to Apropos, be sure to call first for a
Returned Materials Authorization (RMA) number. Write the number on all
correspondence, and on the outside on the shipping carton. Pack the carton well
to avoid shipping damage.
Apropos Customer Service home
Last Modified: March 23, 1996
Copyright © 1996 Apropos, Inc.